What You’ll Learn
In this tutorial, you’ll learn how to:
- connect TV with a browser code or by QR-code pairing with the Mobile app
- understand what data is synced to the TV
- recognize the main TV navigation
- choose or change the active TV profile
- resync profile data if TV content looks outdated
- log out of TV pairing if the TV is linked to the wrong account
- troubleshoot the most common empty-start and missing-content cases
Before You Start
You need the installed TV app, an internet connection, access to your email inbox and your own Xtream credentials or M3U playlist, or an existing profile. Browser setup works on a computer, tablet or smartphone; the Mobile app is optional. TV playback requires an active subscription or an eligible trial.
Start with the TV installation guide if needed.
Tutorial Steps
1. Open IPTV Buddy on the TV
Start IPTV Buddy from your app overview. The setup screen offers In your browser and With the mobile app. Choose your preferred route with the remote control.
2. Connect TV in a Browser or with the Mobile App
Browser: Select In your browser on TV. Open portal.iptvbuddy.app, sign in by email and one-time code, then add a TV using the displayed connection code. Choose an existing profile or create one with Xtream/M3U, select categories and complete setup. The Portal guide covers every step. Replace an expired code by selecting New code on TV.
Mobile app: Select With the mobile app on TV. Open IPTV Buddy on your already configured phone and go to TV Devices > Connect TV. Scan the TV’s QR code with the app. If TVs are already connected, the button may say Connect new TV device.
Connection codes are temporary. Keep the TV app open and do not share the codes.
3. Wait for the First Sync
After setup is complete, the TV loads account and profile data and imports the selected catalog. Connection complete. Loading your catalog… means import is still running. Keep the TV online; after setup has been confirmed, you can close the browser page.
Sync applies profiles, sources, categories, favorites, My List and supported playback progress. On later starts, the TV restores available local data and updates it in the background.
Changes from the Portal, Web Editor or Mobile app are applied through account sync. Use Resync current profile if data is outdated.
4. Understand the Main TV Navigation
The TV app is optimized for remote control navigation.
The main navigation can contain:
- Live TV
- Sports Hub, when the feature is enabled
- Series
- Video on Demand
- Continue Watching, only when there are continue-watching entries
- Settings
The screen uses columns. The left side is the main navigation. Live TV opens another selection with Favorites, All categories, and—when entries exist—Recordings and History. Favorites and active Live TV categories then lead to their channel lists. Sports Hub, VOD, Series, Recordings, and Continue Watching use wider content layouts.
5. Choose the Active Profile
If the account has more than one profile, the active profile decides what the TV shows.
Open Settings > Profile > Current profile to switch between synced profiles. A profile can have its own provider credentials, M3U lists, favorites, VOD list, series list, EPG favorites, and progress state.
The TV also has Startup profile. This controls what happens when the TV app starts:
- Last used profile: start with the profile used most recently
- Ask on startup: choose a profile each time
- a specific profile: always start with that profile
Use Ask on startup when several people or several IPTV setups share the same TV.
6. Resync When Content Looks Outdated
Open Settings > Profile > Resync current profile if the TV does not show recent changes from the Portal, Mobile app or Web Editor.
Use this when:
- favorites were changed on the phone but are not visible on the TV
- VOD or Series My List looks outdated
- the wrong profile data appears after a network interruption
- the TV was offline while changes were made elsewhere
If the sync connection is unavailable, the TV can still display a notice about a disconnected phone. Check the account and network connection; browser setup does not generally require the Mobile app.
7. Check Empty Live TV Areas
Live TV separates Favorites from All categories. An empty Favorites area does not automatically mean that no Live TV categories are available.
Check these points:
- Is the TV paired with the correct IPTV Buddy account?
- Is the correct profile selected under Settings > Profile?
- Have lists been created under Favorites? Manage them in the mobile app or Portal’s Web Editor (https://portal.iptvbuddy.app).
- Are active Live TV categories available under All categories?
- Are the provider credentials still valid in the Portal or Mobile app?
- Is the TV online?
- Is TV VPN Kill Switch enabled while the TV has no active VPN connection?
All categories shows the Live TV categories enabled for the profile. Category selection and provider setup are managed in the Portal or Mobile app.
8. Sign Out of TV Pairing
If the TV was paired with the wrong account or should be transferred to another account, open Settings > Profile > TV pairing and choose Log out.
After logout, the TV returns to the setup-route selection. Connect it again through the Portal or Mobile app with the correct account.
Deleting a profile locally on the TV is different from logging out of TV pairing. Delete current profile removes local TV data for that profile. It does not delete the IPTV Buddy account.
9. Read the Header Status Indicators
The TV header can show short status hints for VPN, sync, provider connections, and active updates for Live TV, EPG, VOD, Series, and Sports Hub.
Use these hints when something does not start right away. They can explain whether the TV is waiting for sync, blocked by VPN Kill Switch, using provider connections, or still updating Live TV, EPG, VOD, Series, or Sports Hub data.
Troubleshooting
The TV Shows Only a QR Code
You opened the Mobile pairing route. Scan the code in the Mobile app under TV Devices > Connect TV. To use the Portal, go back and select In your browser.
The QR Code Does Not Work
Generate a fresh QR code by reopening the TV pairing screen or restarting the TV app. Pairing codes are temporary, so an old code can stop working.
The TV Is Paired but Content Is Missing
Check the active profile under Settings > Profile, then use Resync current profile. In Live TV, check separately whether favorite lists are missing or All categories has no active Live TV categories.
The TV Is Blocked by VPN Kill Switch
If TV VPN Kill Switch is enabled and the TV has no active VPN connection, playback and network updates can be blocked. Connect the VPN on the TV or disable the TV VPN Kill Switch from the paired account/device settings.
FAQ
Do I Need To Enter IPTV Credentials on the TV?
No. Manage your sources in the Portal or Mobile app. During browser setup, enter only the TV connection code in the Portal.
Why Does the TV Show a QR Code?
The QR code links this TV device to the IPTV Buddy account on the phone. It avoids typing account or provider data with the remote.
Why Are My Channels Missing After Pairing?
Open Live TV > All categories. It shows the active Live TV categories for the profile. If those are also missing, check provider setup and category selection in the Portal or Mobile app, then resync the TV profile. Favorites are shown separately under Live TV > Favorites.
How Do I Change the Active Profile on TV?
Open Settings > Profile > Current profile and choose the profile you want to use.
How Do I Pair the TV With Another Account?
Open Settings > Profile > TV pairing > Log out, then connect the TV through the Portal or Mobile app with the desired account.